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PO Box 84210
Sioux Falls, SD 57107

Phone: (605) 977-6900
Toll Free: 1-866-834-7837
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Customer Testimonial

The transition to the new carrier was seamless and we are very pleased with the new service. Read More

Customer Testimonials

To Whom It May Concern:

I would like to recognize not only our sales rep, Lynnae Koster but her boss, Joe Booth for the pleasant experience we had with our telephone and internet conversion to OrbitCom. Not only were we able to lower our monthly expense considerably, we were able to obtain a company email address and they helped us implement it without any down time for our business. It has been a great experience to know that we can deal with either a live person in their Customer Service area or call our sales rep and we can be assured that she will act in our best interest in a timely fashion. We would like to take the opportunity to recommend OrbitCom to any business that is approached by anyone representing OrbitCom, Inc.

Sincerely,
Susan Parrino
Office Manager
New Homes by Brill


To Whom It May Concern:

Rentall has been providing consumers with home furnishing, electronics and major home appliances since 1983. Quality and dependable telephone service is very important and essential in our business. We switched to OrbitCom telephone service beginning in October 2007 to transition all of our locations throughout South Dakota, Iowa, North Dakota and Wyoming. We have 58 lines that we converted seamlessly.

OrbitCom is a locally owned business in Sioux Falls, SD with sales representatives dedicated to businesses to ensure telecommunications needs are met. It's reassuring that our sales representative, Brian Paulus, is a phone call away if we need assistance with our telephone service. Having local account managers is definitely one advantage of doing business with OrbitCom.

Along with dedicated account representatives, OrbitCom has a second to none level of customer service that is refreshing with today's automated answering services. It's nice to have a "real" person answer the phone when calling OrbitCom.

We value our relationship with OrbitCom and the service they provide. If you have questions or concerns with OrbitCom, feel free to contact me at the number listed below.

Sincerely,
Luke Lingen
Telecom Coordinator
Rentall Corporate Office
605-338-1800


To Whom It May Concern:

Dunham Company, Sioux Falls' premier real estate firm, switched to OrbitCom telephone service in October, 2008. Quality and dependable telephone service is very important and essential in our business. We have 20 lines that we converted seamlessly.

By switching to OrbitCom, we are saving 37% on our telephone bills. With our previous carrier, we were paying additional fees for services that are now included in the normal telephone services OrbitCom provides.

Our sales representative, Brian Paulus, meets with me periodically at least every quarter to review our telephone bills to make sure our telecommunication needs are met. Just knowing that our local dedicated account manager is a phone call away is definitely one advantage of doing business with OrbitCom.

A Long with dedicated account representatives, OrbitCom has a second to none level of customer service that is refreshing with today's automated answering services. Even though we have never had the need to call OrbitCom's Customer Service department, it's nice knowing a "real" person will answer the phone when calling OrbitCom.

We value our relationship with OrbitCom and the service they provide. If you have questions or concerns with OrbitCom, feel free to contact me at the number listed below.

Sincerely,
Keith Nelson
General Manager
Dunham Company
605-339-2423


The transition to the new carrier was seamless and we are very pleased with the new service. I would highly recommend Tom Nelson and OrbitCom. They have been easy to work with and followed through on their promises.

Bonnie Berg
West Plains Engineering, Inc.


...Having been in Administration for 25 years and owning my own business for 9 years I know it is important to let people know when they are doing a good job. I have to share this with you about one or your customer service personnel:

I have had the opportunity to work with a member of your team on a number of occasions and found her to be very helpful, persistent and responsive to my sometimes stupid requests. She follows up to make sure things are done, is always pleasant and friendly. She appears to be the kind of person I would want working for me. She does well for OrbitCom and should be commended for being so helpful. I can think of a few instances for you ...setting up my phone lines, setting up the "different ring", conference call issues and just being pleasant...

...I would also like to let you know about Jim Schmidt who is my local rep. He is wonderful as well. He has gone above and beyond the call of duty for us several times. He is quick to respond and makes sure (the problem) is fixed. He has even called back several days after the fix to make sure it is still "fixed". He has come on site to assist me when I was having issues with the "different ring" for my fax machine. He has made recommendations for an outside service agency to use. I also do not have a problem reaching him and if he is not available I know he will get back to me in a timely manner...

Overall I have been very happy with my relationship with OrbitCom.

Thanks

Tim Wieben, CMPE
President/CEO
Medical Recruitment Assoc. Inc.


I wanted to share a compliment we received in the mail from Brian Kumm w/ Heatland Fire Protection. GREAT JOB EVERYONE!

Thanks so much for your fantastic and personal service. I get many calls to switch companies, but I always say no way.

You all give Great Service!

Brian Kumm
VP

© 2009 OrbitCom Inc.